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Create a Support Ticket

Existing customer with a trouble, impairment or service request? Open a ticket and our service team will respond.

Open a ticket

For active fire or life-safety emergencies, call 911 first, then (817) 586-3800.

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We respond within one business day. For emergencies call (817) 586-3800.

Call us 24/7

Emergency service and fast answers.

(817) 586-3800

Headquarters

Ponder, Texas · Serving the DFW Metroplex and greater Texas

What happens next

  • A specialist reviews your request
  • We schedule an on-site assessment
  • You receive a written proposal
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